Online Reviews of Wizard Werks

From 185 reviews
KC Okoro

Very helpful service. They were timely and kind and we able to work on my BMW on short notice. I appreciated their candor and their efforts to detail and prep my car. I also felt that they were honest with me, which is really refreshing to …

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via Facebook
Colin Roper

Sean was awesome, honest and straightforward. Pricing was competitive and better than going to dealer. Without much notice, he was able to repair my hvac system and replace brakes all in one day. This was very helpful as my family only has …

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Response from business owner

Colin, thank you for your 5 star review! It was our pleasure, we're really glad we were able to help you out that same day. Look forward to servicing your car again in the future!

via Google
Jodi Phillips Widerski

These guys rock! First and foremost they put the customer experience and customer service at the center of everything they do; from your first interaction with them, to their staff and top notch facilities (WIFI, Water, Coffee, comfy chairs…

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via Facebook
Greg Widerski

Best around! These guys rock! First and foremost they put the customer experience and customer service at the center of everything they do; from your first interaction with them, to their staff and top notch facilities (WIFI, Water, Coffee…

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Response from business owner

Greg, thank you so much for your amazing review and recommendation! We really appreciate you taking the time to point out the quality service and accommodations that we provide to our customers.

via Google
Hipolito Paul Roldan

This is an organized operation, efficiently run, with experienced mechanics at a 30% cost discount over Audi dealership services.

via Facebook
Rick Smoove

Top Notch high-end Auto body & repair great customer service to boot! They treated my car as if it was theirs.

Response from business owner

Rick, thank you for the review! We really appreciate it!

via Google
Carlos Segura

A huge thanks to the guys at Wizard Werks. They saved me in a bind, instant turnaround, great service and extremely reasonable fee. So glad I found these pros!

Response from business owner

Our pleasure Carlos! Thank you for the 5-star review, glad we were able to help!

via Google
Tiffany Sheree

I was rear-ended and I opted to bring my vehicle to Wizard Werks for the repairs and with my insurance adjuster's recommendation, put my mind even more at ease. The staff were extremely nice and professional and communication was …

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via Facebook
Christine Huzenis

Freddy was very thorough in explaining the work that needed to be done on our car. He was so confident about the work they do, he offered to give us a tour of the body shop. No other body shop we had visited offered this to us. We were …

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Response from business owner

Christine, thank you very much for your 5-star review! Glad Freddy was able to guide you through the entire process. We're thrilled that you are pleased with the repairs on your Audi and we hope to see you again in the future!

via Google
Megan Robertson

Someone recently backed into my car and I took my car to Wizard Werks. Car repairs are such a pain but they made the experience the best it could be. They were extremely responsive, fast and competitively priced. My car looks like new. …

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Response from business owner

Megan, thank you for your 5-star review! We're glad we were able to make the car repair experience the best it could be! We really appreciate your recommendation, take care!

via Google
Maureen Keilman

They repaired my car in a timely manner, and fought hard working with the insurance company to make sure all parts were Audi. Great customer service and pleasant to work with. Very reliable, truthworthy shop!!!

Response from business owner

Maureen, thank you for your great review of our services! Glad we were able to work through all the insurance. We sincerely appreciate your kind words and we hope to see you again in the future!

via Google
Alexander Wright

They do have magical powers (ok, maybe they are just meticulous)!

I'm very protective of my car and extremely selective of who I would let work on it. After a recent incident, I found myself searching the City for a body shop that I could …

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Response from business owner

Alexander, thank you so much for your wonderful review! We really appreciate you taking the time to describe your experience at our shop with such kind words! Glad we were able to help make your car look as good as it ever has! =)

via Google
Darek Niemyjski

First time in about 20 years I have not used Audi dealer. Wizard Werks provide matching service for about half price. Knowledgeable , with great service desk.

Will certainly recommend and use again.

via Facebook
Ricardo Regalado

Rob at the shop is great, he cares about your car’s needs. Always responds and goes above and beyond with service. The whole team there really does approach business with a customer first approach.

Response from business owner

Thank you for the 5-star review Ricardo, we really appreciate it! Glad we were able to provide great service for you and your car!

via Google
Steve Dybedock

Tremendous customer service including explanation of proposed work, estimated time til completion, continuous communication through the project and finally, work done two days ahead of plan. To top it off, the paint work looks flawless. The…

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Response from business owner

Thank you for your review Steve, we very much appreciate it! Glad we can provide you with the highest level of auto care and service for you and your car. Look forward to seeing you again in the future!!

via Google
Farhan Farrukh

What does a customer need when they have issue(s) with their car?

1- Someone who knows what they are doing

2- Transparency

3- Convenience

What does a car need when it has issues?

1- A one stop shop that knows everything.

I work in a team …

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Response from business owner

Farhan, we are so appreciative of your amazing review of our services! Thank you very much for your feedback and thoughtfulness in writing it, it means a lot to us. Glad we can help out with your car! Look forward to seeing you again in the future!

via Google
Juan Camilo Cortés

Thank you for a wonderful experience servicing my car at last. English is not my first language and the staff here was patient and understanding. I will be back soon for more service as they are honest and reasonably priced.

Response from business owner

Juan, Thank you for your 5-star review, we really appreciate it! We're glad we were able to help you out with your car and we hope to see you again in the future!

via Google
Shirley Sawyer

Repairs needed explained in detail. Service Advisor called as repairs were being made when additional services were needed or not needed. Nice amenities in waiting area....very clean and inviting. Service area very clean and organized.

Response from business owner

Shirley, thank you so much for your 5 star review! We're glad you had a good experience with your car repair and felt welcomed by our amenities. We appreciate your kind words and look forward to seeing you again in the future!

via Google
Matt Mitchell

Took my car in to have a few body modifications done, great service, fair price, quality work. Would recommend and will use again

Response from business owner

Thank you for your review, Matt – we're glad you had a great experience at our shop! We appreciate the recommendation and look forward to servicing your car next time. Take care!

via Google
Alex Ventura

Sean and Victor were very well informed on the issues with my Audi and diagnosed the car within a matter of minutes. They executed great work between one another and were very helpful in giving advice on how to go about the issue on the …

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Response from business owner

Alex, thank you for your awesome review! Glad we were able to help you with your Audi! We really appreciate your kind words and recommendation!

via Google
Pat Ryan

This is the only place I go to for mechanical work on my vehicle. The quality is good and the turnaround time is excellent. I moved on from several places that I did not like and have been very satisfied to find Wizard Werks.

Response from business owner

Pat, thank you for the 5 star review! We really appreciate your kind words and glad we could help!

via Google
Andrew Reeves

I’ve been having my car serviced for major and minor repairs at Wizardwerks for about 8 years and have always been very satisfied with their auto service and great customer service. The quality of their work is very consistent.

The owner …

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Response from business owner

Andrew, thank you so much for the 5 star rating and your recommendation! We really do appreciate your patronage for all these years.

via Google
Tad Wilson

Fabulous experience – customer friendly – I can highly recommend them. My insurance company recommended them – I just had to pay deductible . So much better than the local dealer

Response from business owner

Tad, thank you for your great review, we really appreciate it! Glad we could help, thanks for the recommendation.

via Google
Greg Miller

Responsive staff, knowledgeable mechanics, and overall an honest business that does good work! They took care of my Audi A4 and I'll keep bringing it back.

Response from business owner

Greg, thank you so much for your review! We're so glad we could help, looking forward to seeing you again soon!

via Google
Irena

Having had bad experiences with Gold Coast Autobody & Euro Collision, I decided to ask my Mercedes Advisor for a 3rd recommendation, ie- Tim Murguia’s – Wizard Werks. Wizard Werks customer service team was REAL time, courteous, professional…

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Response from business owner

Irena, Thank you so much for your kind review! We are so glad we could help. Thanks for giving us a shot!

via Google
Adam Lucey

Such a reassuringly professional, well-run facility. I brought my VW Passat Wagon in at short notice to have my wipers switched out and the case was handled with care by Rob. Looking forward to my return visit in March and onwards. Thank …

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Response from business owner

Adam, Thank you so much for your review! We're so glad we could help and we look forward to seeing you again soon!

via Google
Annie Ward

Very friendly and accommodating service! They called to discuss the work that needed to be done for my tune up, and provided thorough information to enable me to make decisions in regards to my vehicle's maintenance.

Response from business owner

Annie, Thank you for your great review, we really appreciate it! Glad we could help.

via Google
Marcin Bugajski

I recently moved to Chicago from Toronto and it was hard for me to find a garage that I could trust with my car. I'm used to going to the same person for all my car needs so it was a hard task. The guys at Wizard Werks were awesome. They …

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Response from business owner

Marcin, thank you so much for the awesome review, we really appreciate it! Glad you had a positive experience at our shop. We're happy to help and look forward to seeing you again in the future!

via Google
jason roberts

Great job!

Response from business owner

Jason, thank you for your review! We really appreciate it!

via Google
Pathik Shah

Excellent independent shop and much more reliable than the dealership. I used to visit Motor Werks BMW in Barrington, but I noticed with their recent expansion in service they lost their focus on the customer experience and their attention …

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via Google
Wichuda Cleary

Staff was very professional. Facility was clean. I needed transmission service done on MB e350. The quote was very reasonable compared to dealer. Work was done on time. Would definitely go back for schedule service.

Response from business owner

Wichuda, thank you so much for your business and your review! We are always happy to help and look forward to seeing you again in the future!

via Google
Saad Furqan

Excellent customer service. They did an absolutely amazing job repairing my Benz. Freddy was very professional and immensely helpful throughout the entire process. I live an hour and a half away but would only bring my car here due to my …

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Response from business owner

Thank you for the 5 star rating, Saad!

via Google
Michael DeFonso

I had a great experience at W^2. I gave a brief description of the issue. They took it, called an hour later with a reasonable estimate, it was fixed. I couldn't get my car and keeping it there overnight was no problem at all. No problems …

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Response from business owner

Michael, thank you for your review! Glad to hear that you had a great experience at our shop and that we were able to help get your car fixed.

via Google
Gordon Weis

10.17.17.. Great service, Fast turn around. Excellent repair job..

Response from business owner

Thank you for the review, Gordon! It's our mission to get you back on the road as soon as possible!

via Google
Lorie McKnight

Very professional and the Best service. Mia was referred to us by Tom. Tom Sullivan worked for European US care service. Help keep our stress level down.

via Facebook
Mary Richardson Lowry

Responsive. Timely. Courteous. Excellent performance. I had an outstanding experience and on that basis I highly recommend Wizard Werks.

via Google
Geno Petro

EZ to set up a Schedule B Maintenance appointment for my 2016 CLA 4-Matic. Work was completed in less than 2 hours at a decent price (less than $350 out the door--hey, nothing is cheap these days for a late model, any model, Benz). …

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via Google
Paige Montgomery

Fast, accurate and professional! Glad I have found a reputable shop in Chicago!

Response from business owner

We are so happy we could assist with your cars needs! Thank you for the great review, Paige!

via Google
Martin Medenica

No one likes taking a vehicle in for service, but when it is required it's nice to know that prompt, professional, and friendly service is available at Wizard Works.

via Google
Julian-Avelino Delos Reyes

Every time I bring my car in, it is a great experience. The team is always kind, helpful and extremely reasonable. Rob always gets back to me and makes me feel like I am being taken care of. I no longer live in the city, but I still bring …

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Response from business owner

We are so glad we can help with your car needs, Julian! We really appreciate your kind review and loyalty!

via Google
Rebecca Sitter

I have a great experience with Wizard Werks each time. They make time for me to bring my car in right away when there is a problem. They're clear about what things will cost and check with me before changing the plan. The office is very …

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via Google
Margaret Posh

Excellent team. Sean is great. Follows up with all details. Thank you WW!

via Google
Sharnell Berry

I would definitely return to Wizard Werks as well as recommend them to others.

Response from business owner

Thanks for the recommendation, Sharnell. It means a lot to us that you took the time to leave this review!

via Google
Michael Colletti

Fantastic Customer Service and high quality work

Response from business owner

Thanks Michael. We're always here to help!

via Google
Nicholas Dolan

Sean is the best – he is always up front and honest about what needs to be done now, and what to keep an eye on. Doesn't charge you anything more than what needs to be done. Highly recommended – I won't take my car anywhere else!

via Google
Sam Welu

I was unsure about a clutch that I recently had put in at the dealer. I called these guys up and they were interested in looking at it. Dropped by and immediately we were on the road testing it out. They seemed confident in assuring me that…

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via Google
Teri Birch

The owner is very responsive to client needs and questions. I wouldn't trust any other place in Chicago who will delivery high quality work at an honest and fair price. I have used this place a 5+ times and I have never had a bad experience…

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via Facebook
Douglas McKeever

Return visit with 2006 Mini Cooper, price better than dealership and results on the work done as good as what one could expect from the dealership.

One disappointment was that one of two main reasons I went in was to diagnose why I …

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via Google
Spring White OBrien

We always had a good experience, the owner is very honest and knowledgeable. We would trust them to get the job done right, and we always felt that the price was fair.

via Facebook
maz chadid

I've been taking my BMW Convertible & Lexus Hybrid SUV to Wizard Works for few years; they have expert & friendly staff and their service is always quick – the best part is their prices are always better than any dealer; highly recommended

via Google
Alexander Reyes

Great service!!!!!!!!

Response from business owner

Thanks Alexander! We really appreciate the 5 star review!

via Google
Claire Tulloch

Can't say enough good things about Wizard Works! They have always been efficient, attentive and very fair/honest with my car. They have never pushed any service that they didn't think was necessary and sometimes even said it wasn't worth it…

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via Google
David Blackmon

I trust my Volvo at this garage and will do so with my other vehicles in the future. Honest, quick and thorough.

via Google
Alvin Carr

quality shop

Response from business owner

Thanks for the 5 star review Alvin!

via Google
Barbara K

Great turnaround...courteous service and friendly staff. I came in the morning for an estimate and two days later my car was ready. It wasn't serious damage, but it was an inconvenience to be without my car. Wizard Werks made the effort to…

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Rubecca Hasan Shahid

I got my audi repaired with them and they do a pretty good job. Honest people and are not looking to double up the budget unlike a lot of other body shops I went to.

via Google
Andrew Reeves

I always get great service at Wizardwerks. If it weren't for their expertise I likely would've traded in my Mercedes a long time ago. Prices are much cheaper than any dealer would charge with excellent diagnostics and quick service. …

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via Facebook
Jerrold Shapiro

Tim and Karim are the great ethical men in this business. The work was excellent and my car was delivered even ahead of the completion time promised. They're my go to body shop now. JMS

via Facebook
Michael Simon

I couldn't be happier with the outcome of a total rehabilitation performed by Wizard Werks on my 22 year old 1995 VW Cabrio. From the complete mechanical overhaul to the immaculate body work and mirror like paint job.

Response from business owner

Thank you so much for taking the time to voice your Wizard Werks experience online with such an amazing review! We loved working on your Cabrio! What a beauty she is! Have a great day.

via Google
Franco B

Karim and his team are professionals that take great pride in their work to make your car beautiful again

Response from business owner

You're absolutely correct! We take pride in what we do so every car that comes through our door is treated with amazing care! Thanks for the amazing review, Franco!

via Google
Harris Khatri

I would trust these guys with all my toys, eyes closed. These guys are one of the best in the business and always meet the highest if expectations. Always impressed by the work, keep it up!

Response from business owner

Hey Harris. Thanks so much for the five star review! We love what we do so when people take the time to leave kind reviews like yours, it truly makes our day! Have a great day!

via Facebook
Adam Jones

I would definitely recommend this place. This is by far the most honest auto shop I have ever encountered.

via Facebook
Anand Shah

Excellent work from professionals who know what they are doing. All my bmws and porsches are serviced here.

Response from business owner

Thank you for the 5 star review Anand! Excellence is the name of the game here at Wizard Werks! We love working on all your BMWs and Porsches and we really appreciate your loyalty and advocacy. Have a great day.

via Google
Danny Mancuso

Great service from a knowledgable team of enthusiasts.

Response from business owner

Thanks Danny. We really appreciate the 5 star review. Our 22 member team is fully committed to providing the best possible experience for our clients! We know how how important our clients cars are to them so we work incredibly hard to provide the best all around service as possible! Have a great day!!

via Google
Tea Hense

Best service ever Love this place total recommended

via Facebook
Nick Carmen

Always a great experience at WW when bringing in my BMW. The new facility on Division is top notch. The owner, Karim, and staff are extremely knowledgeable and transparent with work that is needed. Pricing is much better than at dealer …

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via Facebook
Junqi Zhuo

On my vacation to Chicago, I bounded my car on the bridge fence and caused the left front tire fully damaged and also the suspension. The damage is limited to the wheel and suspension but still quite bad. I found this auto shop with good …

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via Google
Anthony Brahimsha

These guys are top notch and the service is superior, bar none. They know German cars better than any of the dealerships in the city. I bring both my cars here and will continue to support them.

via Facebook
Dianna Stencel

I have been going to Wizard Werks for years. I have always been taken well care of. So happy to have found this place!

via Google
Brogan Boone

They were quick, professional, and very friendly! My car was spotlessly clean when I picked it up and they fixed the body damage perfectly, no problems. Would definitely recommend!

via Google
jeff feeney

Karim is the best! I drive from DuPage, to have all my BMW mechanical service performed. He has instilled a high level of professionalism and attention to customer service. All of his staff are both caring and competent. A 6 star facility …

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via Google
A Google User

There was an issue with the repair, but they bent over backwards until they got it done right. Paint job is perfect on my dark gray/brown Acura RDX all panels were blended and can't tell that the door panel was changed.

via Google
Teri Birch

Don't waste your time going anywhere else. Karim and his staff are very professionally and knowledgeable. I know if they recommend work done on my car that my car needs it. They never try to sell me on work that isn't necessary. I hate the …

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via Google
Terry T

I needed brakes on my BMW X5. I shopped around and got quotes but none beat the service and price for the Brembo OEM brakes I wanted for my X5. I also brought my Mercedes C63 AMG to get body work done due to a small accident. They did a …

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via Google
Moe Guiragossian

WiZard Werks is not your typical auto repair facility...upon entering the shop your welcomed by staff las if you have been coming there for years. It's big clean and very comfortable to sit and wait for repairs to be completed. They are …

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via Google
Joel E. Tcob Gallardo

Karim and Wizard werks hands down the best place for any automotive needs ...

via Facebook
Moe Guiragossian

WiZard Werks is not your typical auto repair facility...upon entering the shop your welcomed by staff las if you have been coming there for years. It's big clean and very comfortable to sit and wait for repairs to be completed. They are …

read more
via Facebook
Kiela SSGI

EXCELLENT! Love this place!! One of my business partners swore by Wizard Werks for his Mercedes and he introduced me to them. So when my BMW needed work I took it there and have been going ever since. Love Karim, Josh and all the staff. …

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via Google
Terry Te

WIZARD WERKS IS HANDS DOWN THE BEST EUROPEAN SHOP OF CHICAGO.

via Facebook
Kris Forde

I am beyond particular about my cars but wizard werks knocked out my repair on time and to perfection for someone who used to work on cars and has a slight...ok amazing amount of OCD. Tim took care of me from

beginning to end making sure I …

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Response from business owner

Kris, thank you. We do appreciate the business and the kind words! Karim

via Facebook
Najmuddin Shahid

This is an exceptional shop. I went here for body work on my Audi and Kareem and his crew provided exceptional service, at a very reasonable price and with very fast turnaround. They provided a fair estimate which was much lower than dealer…

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via Google
Tim Ryan

A semi backed into my GTI MK7 , and smashed the rear quarter of my car. Wizard Werks was very professional, and very straight forward during the entire repair. I was even given the manager's cell number, and he sent me updates every step of…

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via Google
Haron Nasery

Wizard Werks is by far the best automative collision shop in Chicago!! I recently got into a car accident and took my car to get repairs/body work done. They provided exceptional service, a reasonable price, and quality work! I expected my …

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via Google
Khalid Hasan

After I received an estimate from the BMW dealership, I took my BMW for service and repairs to Wizard Werks. Wizard Werks beat the dealership's price and did an amazing job at repairing my car. The customer services was amazing and they …

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via Google
jeremy paul

This is one of those places you walk into and have a warm greeting no matter who is working. The owner, his right hand man, or his assistant.

Quite literally I look forward to getting my car repaired because I always walk out of here in a …

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via Google
Victor Hugo

Throughout the entire 6 weeks that Wizard Werks worked on my car, I was never disappointed. I own a BMW M3 E92 that Wizard Werks returned to me in absolute perfect condition after an unfortunate impact to the front right of the car. Owning …

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via Google
Tracy Manuel

I found wizard werks by a Google search and decided after speaking with John, I would go out on faith and give this shop a try. Well, let me be the first to tell you that these guys are awesome. They were fair and explained all the …

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via Facebook
Margaret Posh

Excellent service and wonderful people! Fair prices too. Highly recommend!

via Facebook
Adam van Kampen

I brought in my Mini Cooper to replace the timing chain and a few other things. Karim and his team were very helpful, professional, reasonably priced, and performed the work in a timely manner. They were very honest and upfront with me (…

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via Facebook
Rohit Puranik

Quick easy visit. Flushed brake fluid, very transparent

via Google
Hudson Fargher

Awesome shop. Last month I banged up my Porsche Cayman and wanted only a top-notch collision center to handle the repair. A friend recommended I call the owner (Karim) of Wizard Werks, so I did.

Long story short, they repaired my Porsche …

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via Google
Fred Silha

I'm the owner of the 1968 Mercedes 280SL (Pagoda) on this FB page. Karim, Josh and the entire Wizard Werks team went above and beyond with their restoration work. There are few true "professionals" in the auto repair business. Most …

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Response from business owner

Thank you Fred S and we are very happy to have you as our customer at the shop. My dad, Josh, the bodyshop crew and I want to thank you for the business.

via Facebook
ming liu

Very good!

via Google
Jessica Perez-Leung

So glad we found them. They are able to keep our silly car running, even with all of the problems it has. Honest, reliable, and I wouldn't take our dumb car anywhere else.

Response from business owner

Thanks for the review! Can you also post this on yelp.

via Facebook
Bill Klosa

What an Excellent experience!! This shop is a Top Notch establishment to have service your vehicle. The people make this place great. Extremely knowledgeable and they take the time to explain the full details of what needs to be done to …

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Response from business owner

We try our best

via Facebook
Eric Turrin

Great service. Honest people.

via Facebook
Hasan Pasha

These guys are awesome! I had a dent the size of a melon on my Benz, went to 3 other body shops who quoted me around $500- $800. Wizard Werks did the job for only $150. They really are experts and great customer service. They had my vehicle…

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via Google
Daniel Bunny

I can't say enough about the professionals at Wizard Werks! We were traveling through Chicago when we had an engine overheating issue on my BMW 5 Series over the weekend. I brought the car in first thing on Monday morning without an …

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via Google
Adrius Azami

Good

via Facebook
Omar Uddin

Took my Mazda 3 for a left rear quarter panel dent repair and Wizard Werks did an excellent job restoring the vehicle! They washed and cleaned both the exterior and interior for no charge. Excellent customer service, Josh gave a very …

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via Google

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